FAQ's

How does it work?

We set up your luxury picnic or event of your choice and have it ready upon arrival. Once you arrive, we leave you to enjoy your picnic experience for the contracted 2 hours.  Towards the end of your picnic, we will notify you that we are coming back to clean up. You are then free to spend the rest of your day however you'd like.

 

How far in advance should I book?

We recommend planning as early as possible!  Booking 1 month to 3 weeks in advance gives us enough time to prepare. If you would like to book less than 1 week from your preferred date, simply give us a call and inquire. We may be able to squeeze you in. 

 

How do I book an event?

Simply fill out the contact form located in the Book Now Tab. Once we receive your inquiry form, we will then schedule a phone consultation so we can go over everything and finish out the details. Once everything has been confirmed, a proposal detailing your event and responsibilities will be sent over to you. We will require a 50% non-refundable retainer to confirm your event. An invoice with a link to a secure site will be sent over for your bookings. Once we receive the deposit along with a signed contract, you will receive confirmation about your event. The full balance of your event will be processed one full week before your event.  

 

Do you obtain park and beach permits?

Yes, we do! Please allow us enough time to obtain these permits and keep in mind that some locations may not be available. This will be an additional fee ($150 permit fee + a $25 processing fee). Information about Rock Creek State Park can be found on www.nps.gov

 

What happens if I need to cancel my reservation?

We do understand that things come up, so we are committed to working with you on rescheduling your event for a later date and Time. We require 24-hour notice before your event for any cancellations. We do not offer refunds but we can offer credit that can be used up to three months after your initial booking. Clients who are 30 minutes late will be considered no-shows and will not be issued a refund. We are unable to extend the time frame of your event to make up the difference. 

 

What is a damage fee?

To ensure our items are being well kept for longevity, in the event of damages, there is a $100 damage fee that we will charge after your event. This fee may occur 48 hours after your event has ended. This time allows our team to effectively inspect for any damages (rips, stains, etc.) that may have happened during your event. During the event, clients are held responsible for The Wooden Table Events items until the end of your event. If anything is lost or stolen during the time of the event, we reserve the right to charge the $100 damage fee for our loss. The Wooden Table Events is not responsible for any lost, stolen, or damaged items to personal belongings that may occur during the duration of your event.

 

What if I want to leave my picnic early?

If you choose to leave early, The Wooden Table Events  will not offer any refunds for leaving the event earlier than anticipated. Please do not leave our items unattended. During the event, clients are held responsible for our picnic items until we return to clean up

 

What happens if I need to Reschedule? 

 Clients have a 3 month limit from the original picnic date to reschedule and the new picnic must be of equal or higher value. 

What If There's Bad Weather Expected for My Picnic? 

We always confirm your booking 72 hours before your event, which includes touching base about the forecast. If bad weather is expected, we do our best to adjust the time that day for your setup. If the entire day is looking to have rain or snow and we have the availability, we can do it a day prior or a day after your original date. We may also be able to procure an alternate location if need be. If we cannot accommodate your picnic, we provide a 50% refund or a full refund via a credit that can be used at a later time. That refund is good for use up to three months after the original booking date.

 

Can I Have Alcohol At My Picnic?

For picnics at a private home, residence, or venue any guests 21+ can have alcohol but we cannot provide the alcohol. Unfortunately, due to local liquor laws, alcohol is not allowed in our public parks. Alcohol is also not allowed at locations in public spaces. 

 

What Bathrooms Are Available During My Picnic? 

Unfortunately, many of our parks and open spaces do not have bathroom facilities. We encourage you to go beforehand. In-home or at venue setups may include a bathroom depending on location. 

Are Dogs or Kids Allowed? 

Dogs are allowed as long as you obey local park rules in regards to local leash laws for dogs. An additional cleaning fee may apply if there is any damage that results from your dog or kids. Please try and keep your pets off our pillows. Please inquire about our kids-only picnics and events. 

 

What Upgrades Are Available? 

We're glad you asked! We have so many fun and great Add Ons that can be personalized to fit your event. Please see our Add Ons list under the Services tab.   If you're hosting an event at a private residence, business or venue, we have special Add Ons specific to those venues. 

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How Much Time is Allowed for a Picnic?

We allow for 2  hours to enjoy your setup. This proved to be enough time for groups of 2-6. For larger parties, you may want more time. In that case, we always allow you to book an additional hour for $50. We can extend that time even longer for events in private homes, businesses, or venues (Ask about our Diamond Package). 

 

Where Do You Set Up Picnics?

We can set up in your home or backyard, business, or a local venue. We can also set up at your local park or anywhere suitable to accommodate your event. Please note that any picnics hosted at the local state parks may require a Day-Of Venue permit which will not be included in your price. You may procure the permit yourself or allow us to procure it for you ($150 State Park Permit Fee +$25 Processing Fee.). The Wooden Table Events can also host your event at a local in-home venue in Street, MD. 

 

How do I choose the China pieces and dishes that I want?

We take special consideration the colors you want and style preferences, we will work closely with you or your event planner to ensure the pieces complement your overall vision for your event. We have many colors and color combos that we can do. there's no limit to what we can accomplish. 

 

Do I have to clean the china?

No. Because of the delicate nature of the china, no items may be placed in a dishwasher or heated. We do ask that all items are gently scraped of food and teacups must have no remaining tea inside to avoid staining. Don’t worry...we’ll do the handwashing once the items are returned!  

 

What happens if I need to cancel my reservation?

We do understand that things come up, so we are committed to working with you on rescheduling your event for a later date and Time. We require a 30-day notice before your event for any cancellations. Anything being canceled before that will not be refunded, but we can offer credit that can be used to book with us again in the future. 

Do you have ____?

Chances are… yes! We strive to curate an event rental collection that takes care of a variety of event needs. And hey! You’re in the right place to check out all that we carry.  we are always adding to our inventory, but hey – reach out to us anyway – we might be able to offer a recommendation!

 

What is a damage fee?

To ensure our items are being well kept for longevity, in the event of damages, there is a $100 damage fee that we will charge after your event. This fee may occur 48 hours after your event has ended. This time allows our team to effectively inspect for any damages (rips, stains, etc.) that may have happened during your event. During the event, clients are held responsible for the wooden table items until the end of your event. If anything is lost or stolen during the time of the event, we reserve the right to charge the $100 damage fee for our loss. 

What if the china is damaged or broken during my event?

If an item cannot be returned to the wooden table collection due to damage or breakage, the renter will be charged a replacement fee of 4 times the a la carte price for that item. 

Please do let me know about any damage as soon as possible. All items will be cleaned and accounted for within 5 days of return and you will be billed a replacement fee if necessary. 

How Many Guests Can You Accommodate?

We can accommodate 2-100 guests. If a guest is more than 100 guests please reach out to us.

How Much Time is Allowed to rent for a table set up?

We understand how events, parties, and at-home gatherings can be when you're having a good time, so we want to take away the stress from you having a time restriction. With that being said, each case is different, but we can make accommodations for you and your specific needs.  We are open to discussing this matter further. 

 

Where can you set up our table at?

We can set up in your home or backyard, business, or a local venue. We can also set up at your local park or anywhere suitable to accommodate your event. 

 

Can you provide food for the event?

Yes, we sure Can! The Wooden Table Picnics collaborates with amazing chefs and local businesses who may be able to provide you and your guests with meals. 

 

What Are My Grazing Board Options?

We offer the choice between a traditional charcuterie & cheese graze box, a vegetarian graze box, or a dessert graze box. If requested, The Wooden Table Picnics also offers a vegan graze box option and can substitute for gluten-free crackers or dairy-free cheese. A brunch option can be offered if requested. 

COVID-19 Precautions

  • All surfaces are sanitized before and after each event.

  • All things are washed and sanitized after each event.

  • Dinnerware and drinkware are washed after each event. All silverware are washed after each event.

  • We can provide disposable utensils upon request. 

  • The Wooden Table team members wear gloves and masks when handling all items.

  • When greeting clients, The Wooden Table Picnics team members are wearing masks and keep a socially safe distance of 6 feet apart.

Have more questions? Contact Us and Ask 

 
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